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Leadership Skills

Leadership skills

Who should attend a Leadership Skills training course?

All managers and team leaders, from any discipline, to put into practice the theory and principles of leadership. The techniques can also be useful in strategic sales roles e.g. Key Accounts Managers.

About the Leadership Skills Workshop

Workshop objectives

  • Skills of managers and leaders
  • Understanding your own leadership style
  • Defining performance in behavioural terms
  • Determine and analyse reasons behind performance discrepancy
  • Leadership in management
  • Principles of ‘one minute manager’ in practice
  • Understanding why people behave the way they do
  • Using feedback to improve performance issues
  • Balancing consequences (or balancing solutions)
  • Development levels of your team
  • Real life action plan

Agenda

  • Refresher objectives and key objectives
  • What is the difference in skills between leader and manager?
  • Understand your leadership communication style
  • Introduction to managing performance
  • Putting this theory into practice
  • Tips on giving feedback and reinforcement
  • Leadership styles
  • Strengths and weaknesses of different style types
  • Personalities’ leadership style exercise
  • Identify your own team’s development level (G levels)
  • Putting it all together
  • Feedback forms and self-action forms

Information

Number of delegates: up to 6
This workshop uses lots of real life examples and requires some pre-course work and some evening work.

Duration: 2 days.

 

What our customers said

“Delighted with the course; highly recommended. Karen is very professional, enthusiastic, and dedicated. The management training programme was informative, interactive and packed with great tips and techniques. It was also a lot of fun and has given me a lot to bring to the workplace.”

Carl Ryan, Office Manager, Eazipay Ltd


 

“I can fully recommend Karen and Vital Sparks. Following both the coaching and leadership courses I attended, I left fully energised, confident and empowered to put my new skills into practice. Karen’s boundless energy and enthusiasm make her courses a joy to attend and a positive and fun learning environment.  Top marks and fully recommended.”

Marketing Manager, Veterinary Pharmaceutical Company


 

“I have no hesitation in recommending Vital Spark. The practical exercises were fun and I’ve benefited greatly from each one. I found the whole course to be very interesting and can now approach my staff with confidence in a way that will work for all. Karen was informative, open and approachable.”

Martin Wenn, Operations Manager, Eazipay Ltd

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What our clients say...

“Karen Froud-Murray of Vital Spark Consultancy presented our Receptionist Training for White Cross Vets’ 2nd Congress.  It took place over a full day and was an interactive session with our Group Receptionists.  Karen was very professional and made the training enjoyable.  Each part of the session made you think about the role you play as part of the White Cross team, and how you could adapt to improve.

I would highly recommend Karen and would definitely invite her to present for us in the future.”

Karen Lawrence
Administraton Manager
White Cross Vets


 

“Karen is professional and customer-centric. She has a positive, forward-thinking attitude and is an excellent trainer. Whether working on a one to one basis or with groups Karen inspires others to achieve their very best.”

Wendy M