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Advanced Sales Skills

Advanced Sales Skills target

Who should attend the Advanced Sales Skills Course?

Experienced salespeople who have a track record of success and want to build on it should attend this Advanced Sales Skills Course. The workshop will help them become even more effective by building on participants’ experience and through interactive exercises to develop their knowledge and skills.

Agenda – Day 1

  • Video role play
  • Introduction and objectives for the next two days
  • The sales process
  • Understanding communication styles
  • Questioning techniques
  • Workshop preparing questions for your use
  • Understand the six psychological reasons of buying
  • Features and benefits exercise
  • Feedback and key learnings
  • Home-work: prepare for role play

Agenda – Day 2

  • Recap yesterday’s key learnings. Objectives for today
  • Introduction to visuals
  • Customer responses and handling objections
  • Developing Rapport
  • Knowing when the customer is ready to buy
  • Gaining commitment, closing the sale
  • Video arts DVD – ‘Closing the sale’
  • Video role play – putting it all together
  • Sell to colleague or trainer
  • Skills and techniques practice – videoed
  • Questions and summarise key learning objectives
  • Personal action plan
  • Closing comments


Number of delegates: 6-8
This course is highly interactive, with a lot of role plays utilising everyday products, but ending up with your own companies’ product sale. It’s a great course to really understand the buyers needs and how to sell even more! Even the most experienced sales person can benefit from this course.

Duration: 2 days.


What our customers said

“Karen is a very enthusiastic and goal orientated Sales Professional. She has great experience of sales and sales management, sales training and coaching for results and I am very happy to recommend her work.”

Novartis Animal Health UK

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What our clients say...

“Karen, your training course definitely exceeded my expectations, and was above and beyond the standard of previous courses I have attended. Your spirit and personality together with the sensitivity you show towards learning needs and goals make for a fantastic few weeks! I would without a doubt recommend anyone to attend your training.”

Course Delegate