Understanding Selling/Buying Styles

Understanding Selling/ Buying Styles


The CAFÉ Selling Style Model

UNDERSTANDING YOUR SELLING STYLE WORKSHOP

The “Consultative Selling” skills workshop is for teams who want to work in partnership with their customers and clients, understanding and matching customers needs, and offering consultative solutions. The sales team focus on selling “added value”, going beyond features and benefits selling.

2 Days

Classroom or Online

Agenda

  • Objectives of the Understanding your Selling Style workshop
  • Communication fun energiser
  • What is a selling style?
  • Understand the 4 different styles:
  • Identify different personalities that you are most like.
  • Are you:  Direct and Goal getting;  Spirited and Enthusiastic;  Considerate and Facilitating;  or Systematic and Analytical?
  • Understand the strengths and weakness of each of the 4 styles, or the combination of styles
  • Complete a self-awareness questionnaire and identify your own selling style
  • Understand the Strengths and Trouble Spots of each selling style
  • Tips to identify the type of buyer you are selling to – using verbal and visual clues
  • Adapt your style to selling to all four of the different styles of your buyers
  • Adapt your body language and verbal style to the 4 selling styles
  • Personal analysis on recent sales situations, and applying what you have learnt
  • Personal action plan

THE SALES STYLE INDICATOR CAN ASSIST YOU TO DO THE FOLLOWING:

  • Identify your basic Sales Style of responding to prospects, clients and sales tasks
  • Gain self-understanding, self-acceptance, and greater understanding and acceptance of others.
  • Identify the consequences and/or strengths of your selling style when relating with your prospects and clients
  • Identify your typical reactions to sales stress and pressure and learn how to compensate for your weaknesses
  • Better understand the buying style tendencies of your clients and learn to interact with them more effectively
  • Learn how to build rapport successfully and quickly with your clients, potential clients, and others
  • Increase harmony and productivity by sharing a common language when talking with others about the style behaviours that are more effective or productive in various sales situations
  • Determine your preferred selling style and work environment, to select more intentionally the best sales role, structure and responsibilities for you
  • Gain an understanding of human behaviour that you can use to ease tension and promote harmony in relationships with prospects and clients and in your interactions with your fellow workers
  • Develop a plan to increase your Sales Style flexibility and effectiveness during sales calls with prospects and clients and in your interactions with team members
  • Facilitate sales team development through the careful assessment of team-member strengths and weaknesses

Additional information...

This workshop uses lots of real life examples and requires some pre-course work and some evening work.

Some other courses, workshops and activities to consider...

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